Stay ahead of Your IT issues
Real-time Network Monitoring
System Health Checks
Cloud Performance Monitoring
Application Performance Monitoring
Monitor how your business apps behave in real-time. Spot slowdowns, crashes, or errors before they affect operations.
Early Detection of Hardware Failure
Get notified before hardware breaks down. We track heat, usage, and warning signs to keep your systems running smoothly.
System Information and Event Management (SIEM)
Centralize logs and security alerts across your IT environment. Gain visibility, trace threats, and respond faster to incidents.
Trusted by Malaysian businesses & organizations like yours
Full Visibility & Faster Response Times
Get Started Today
Get full visibility and faster response times across your network, servers, and systems. Let us handle the monitoring – so your team can focus on growing the business.
Our onboarding is straightforward. Here’s what working with us looks like:
- Assessment – We conduct a free audit to understand your current setup and risks.
- Design – We propose a monitoring stack tailored to your infrastructure.
- Deployment – We install, configure, and test the system with minimal disruption.
- Live Monitoring – You get real-time dashboards, automated alerts, and our expert support team behind it all.
Our Key Technology Partners
Expert Guide to System Monitoring for Malaysian Businesses
What is system monitoring in IT?
System monitoring is the continuous observation of your IT infrastructure to ensure everything runs as it should. It tracks metrics such as server performance, network activity, application health, and system uptime – flagging any unusual behavior before it turns into an actual problem.
Think of it like your car dashboard. When a warning light pops up, you know something needs checking. System monitoring gives your IT team the same visibility – so they can fix issues before they affect your business.
What does a system monitoring solution typically cover?
A modern system monitoring solution goes beyond just ping tests and uptime checks. Here’s what it typically includes:
- Dashboards and Reports – Visualize system performance trends and provide audit trails for compliance.
- Server Monitoring – Tracks CPU usage, RAM load, storage health, disk I/O, temperature, and uptime.
- Network Monitoring – Observes bandwidth utilization, latency, packet loss, jitter, and suspicious traffic patterns.
- Application Monitoring – Measures web app response time, database queries, and service availability.
- Security Event Monitoring – Detects unusual logins, failed access attempts, or unpatched systems.
- Real-Time Alerts – Sends automated alerts via email, SMS, or chat when thresholds are breached.
Why Outsource System Monitoring Instead of Building It In-House?
For many Malaysian companies, especially those with lean IT teams or undergoing rapid growth, building a system monitoring setup from scratch can be a major challenge. It’s not just about buying the right tools – it involves configuring them properly, integrating them across multiple systems, and ensuring someone is always available to respond when something goes wrong.
The time, cost, and complexity involved can often outweigh the benefits.
As your system integration partner, we unify different tech into a powerful monitoring mechanism for your business.
Some of our clients used to spend months evaluating tools they never had time to deploy. We come in, implement what works, and keep their systems healthy – without all the trial and error.
Contact us today to request a no-obligation quotation. Let’s build a future-ready IT infrastructure for your business!
Outsourcing your system monitoring to a local IT partner like Callnet Solution offers a more practical and efficient approach. You avoid the large upfront investment in software licenses, infrastructure, and hiring dedicated monitoring staff. Instead, you get access to a full team of monitoring experts and proven technologies, all at a predictable monthly cost.
Our team uses industry best practices and pre-configured templates to get your monitoring environment up and running quickly – often in a fraction of the time it would take to build in-house. Whether you’re monitoring servers, networks, cloud platforms, or end-user environments, we ensure complete visibility from day one.
More importantly, we don’t just generate alerts—we act on them. When an issue arises, our engineers investigate and resolve the problem as part of the service. You get real-time responses, expert troubleshooting, and root cause analysis without needing to lift a finger.
And because IT issues don’t take holidays, neither do we. Our monitoring services run 24/7, including weekends and public holidays. That means no matter when a problem occurs, you can rest easy knowing someone’s already on it.
Outsourcing system monitoring with Callnet means gaining peace of mind, operational efficiency, and a partner who’s committed to keeping your business running smoothly—every hour of every day.
What makes Callnet a trusted system monitoring partner in Malaysia?
Callnet Solution was founded in 2016 by three IT veterans with over two decades of hands-on experience each. We now support companies across industries like retail, education, hospitality, and logistics.
Here’s why Malaysian businesses choose us:
- We know compliance. We help clients align with frameworks like PDPA, ISO/IEC 27001, and industry-specific audit requirements.
- We speak your language. Our support team is local and responsive—no time zone delays, no offshore tickets.
- We tailor the stack. Whether you’re managing a hotel chain, a data center, or a distribution warehouse, we deploy the right mix of tools and alerts for your environment.
Frequent Asked Questions
Can Callnet monitor both on-premise and cloud environments?
Yes. We support monitoring across hybrid setups—whether your infrastructure is hosted on-premise, in the cloud, or a mix of both.
How fast will I get notified if there’s a problem?
Our system sends instant alerts when thresholds are breached, allowing you or our team to take immediate action.
Can your team manage the alerts and remediation for us?
Yes. You can opt for fully managed monitoring where we not only alert you but also troubleshoot and resolve issues as part of our service package.
What tools and platforms does Callnet use?
We partner with top vendors like PRTG, SolarWinds, Aruba, DynaTrace, ManageEngine, and Splunk to build a solution tailored to your environment.
How much does it cost?
Pricing depends on the size and complexity of your infrastructure. We offer a free consultation to assess your needs and recommend the most cost-effective plan.